Apple iPhone 7 (128GB) [Grade A] Reviews

4.4 Rating 31 Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

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Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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“The A-grade iPhone7 I purchased lasted exactly 6 months before battery gave up and screen started fading to white in the centre. It's become unusable after 7months. Phonebot say I just missed warranty and it'll cost over $200 to repair!? I expect my $350 purchase to last longer than that. Not happy.”

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Thank you for choosing Phonebot for your recent order. We appreciate all kind of feedbacks to stay in the learning curve. Mr Prior the Apple iPhone 7 (128GB) [Grade A] that you got from us had a warranty of 6 months. The Phone was delivered to you on the 18th November, therefore, your 6 months warranty goes out on the 18 May 2020. Now I will like to inquire a little about the devices failure, if the phone had an issue with the display or battery then we could have this sorted in the beginning of any sort of malfunction like depleting battery percentage but as you are saying now you are not slightly out of warranty, it has been more than 45 days of warranty expiration but we will not let you feel any remorse in this and will like to discount the repair price to the minimum amount we can. Instead of $200 we can fix the device for $120. Let us know how will you like to proceed. Best Regards, Shary Rizwee. CX Manager - Phonebot

“Received my phone and so far works perfectly. Grade A condition as it says. Couldn't be happier with it. Thank you so much! and it arrived in speedy timing! Thanks again Phonebot!”

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“Was sold a faulty phone, lost one full day of work sorting it out . Worst mono tone customer service I have ever had. Was not sold what I originally asked for, which was an iPhone 8, was told none available at the price I wanted to pay, yet they were advertised. They are still being advertised now. Anyway, Got money back and went elsewhere, great deal, great service , very happy and already sent 2 new customers to them, they are also very happy”

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“Great Price, Grade A as described. Fast delivery. Works well”

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Krystie-Lee H

Verified Reviewer

“Excellent service!! From time of order the phone only took 3 days to arrive. Great phone. Very happy and will be buying through this company again. 5 star rating”

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“Better than expected and all works well”

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Phonebot promises to provide high quality products for you as well as outstanding customer service for every product. We are always happy to serve you. Once again Thank you for choosing us ! For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I love my new phone”

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Thank you for choosing Phonebot for your recent, we are happy to see you happy. For any queries feel free to reach us on support@phonebot.com.au Best Regards, Shary Rizwee. CX Manager - Phonebot

“I haven’t got it yet I was lied to as where it was sent u guys have my mobile number please get a manager to phone me”

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