“In my opinion, for as much as your company charges for the panels, and as exclusive a return/refund policy you have, you guys could have included this protection charge within the base cost of the panel.”
“We would have paid extra for better delivery. They wouldn't give us a time (they actually refused to when asked) and we had to stay in for the whole day, just for it to be delivered beyond the maximal time they would estimate. It's a great product, we wouldn't have minded paying a little extra for peace of mind that we can get it without the stress.”
