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PondMAX Pressurized Filter Replacement Parts Replacement Filter Pad Kit (for PF2400, 5 Filter Pads) 2 blue, 3 yellow Reviews

5 Rating 85 Reviews
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About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

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Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

It was the exact replacement and came quickly.
Helpful Report
Posted 3 years ago
Play It Koi provides great customer service and help in identifying the right parts to order. You won't be disappointed.
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Posted 3 years ago
Ordered several items and one is still in transit. Easy to find what I needed and prices were reasonable. Free shipping was nice. Only problem is that I messed up and didn't ck the order and I failed to order 2 of one item. Just ordered another one. Great site. Thanks
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Posted 3 years ago
Truly great service that you rarely experience these days... especially when ordering online. Will definitely order all of my pond equipment from Play it Koi from now on. Ordered a spare part for my PondMax filter and they treated me as if I spent >$1,000. Will undoubtedly spend that this season and I will be sure to do so at Play it Koi.
Helpful Report
Posted 3 years ago
I Just wanted to thank you for fulfilling my order and for prompt shipping. I couldn't be more pleased with my transaction with you. This was my first time ordering from you and it won't be the last. I will turn to you first for any of my future pond needs. Thank you so much again, it has been a pleasure doing business with you. Enjoy the remainder of your weekend and stay safe.
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Posted 3 years ago
This is an annual replacement item for our pond. So having competitive pricing and fast shipping is always appreciated. Thanks and I will be back next year.
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Posted 3 years ago
I purchased a replacement canister for my Pondmax 3600. When the part arrived (quickly I might add) I was disappointed to find out my lid assembly sponge plate no longer fits with the updated version of the canister. A $450 filter with a fresh $89 canister now worthless unless I buy more parts... At this point I realize I just received an email the other day saying “thank you for supporting our business if somethings wrong let me know”. I thought I would ask them if there was something they could do. Obviously, this is an issue with pondmax not playitkoi but I thought maybe they might know a solution. They help identify the problem (which I hadn’t discovered yet), then proceed to be my voice to pondmax. They got pondmax to ship me a new part to update my filter at no cost. Wow, that is customer service you don’t see often anymore!! Thank you playitkoi and thank you pondmax. I will tell everyone I know about how much your companies impressed me and be a lifelong customer because of a playitkoi employee named “Kelly”.
Helpful Report
Posted 3 years ago
The description made it easy to find the right product since my filter no longer has legible labels on it. Quick ship too.
Helpful Report
Posted 3 years ago