“Very nice looking strap, a nice leather with strong stitching.
However, after only a week, the part that is folded over and stitched (and also glued), came unstuck and unglued. Now there is this unsightly fold with glue bits under the strap :/
The strap also STINKS of chemicals, and still smells after a week of airing out. Made my wrist smell. I have many other genuine full-grain leather goods (including straps) that don't offend this badly.
Popov's other products don't seem to suffer from this. Hopefully mine was just a lemon, but at this price, not really worth finding out.
EDIT: Popov immediately corrected the issue for me. Would definitely support this company again.”
Thanks for your honest feedback. Really sorry to hear about the issues with your strap.
About the glue and smell – that's definitely concerning. Our team is already looking into it. In the meantime, I'd like to make this right. How about we send a replacement or process a refund? Our team will get in touch with you directly. Appreciate you pointing out the good in our other products. We'll work hard to make sure this is an isolated incident.
