Personalised Acceptable to Drink Mug Reviews

4.4 Rating 58 Reviews

You can personalise both the front and reverse of this mug. On the front, please enter 3 lines of 12 characters per line (words are in pink).Lines 1 & 2 will appear in UPPERCASE. Line 3 will appear as entered.The words ' KEEPS', 'GOING UNTIL IT'S ACCEPTABLE TO DRINK' are fixed.On the reverse of the mug you can enter a message over 4 lines of 20 characters per line. This is case sensitive and will appear as entered.

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Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Katherine Simmonds

Verified Reviewer

“Amazing quick service. Item arrived very quickly and it was perfect.”

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Posted 5 years ago

Patricia Wardale

Verified Reviewer

“A lot smaller then expected”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

Thanks for the great review! We hope to see you again soon.

Posted 5 years ago

“This company is very unreliable with delivery of products. In July I bought a birthday gift for a friend, it did not arrive until after the birthday, because I liked the product I went back again and ordered 2 presents for 2 different birthdays, one came after the birthday and the other still haven’t received and yet again birthday had gone. I am so angry so disappointed. The apology I’m getting from them is we’ll refund you your delivery money, what a joke when a sentimental birthday present is lost in post. Good luck if you’re using them, buy the gift 2 months in advance maybe it’ll come before the time. For me I’m not using them again.”

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Posted 5 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks,

Posted 5 years ago

Christine Ryles

Verified Reviewer

“Very disappointed the o was missing off the word Prosecco and I wanted to give it to my daughter for her birthday but didn’t bother in the end.”

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Posted 5 years ago

Hi Christine We are really sorry to say that this is how the order came over to us I'm afraid, a member of our customer service team is going to contact you to see what we can do for you, as we may be able to offer a replacement at cost price! :) Speak soon Prezzybox

Posted 5 years ago

“I had to send back the first mug as the word ‘keep’ was repeated twice on the front and a word was hyphenated on the back of the mug which firstly isn’t a word that should be hyphenated and secondly there was space for it to be written in full. I contacted the company and they asked if I wanted a refund or a replacement. As it was for Secret Santa and was very appropriate for the person concerned I asked for it to be remade and sent out to me but only if it was guaranteed to reach me by Wednesday 19th December as our Secret Santa was taking place on Thursday 20th. Unfortunately it only arrived on the Thursday and though they’d corrected the hyphenated word, the duplication of ‘keep’ was still there. I’ve therefore had to buy a different present and am left with a mug which is unsuitable.”

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Posted 6 years ago

“Simple and easy to order. Fast postage The item is far more than I expected, exceptional. Will i use again...? OH YES”

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Posted 6 years ago

“Mug is acceptable just plain ordinary cheap mug personalised message is Good. However email received with regard to delivery misleading sent at 4.17 p.m. on 3rd stating it would be delivered between 3rd and 5th which was a bit weird email also said I could track order however this was not the case when I had online chat. My cup arrived at about 5.15 p.m.on the 5th so was delivered on time.”

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Posted 6 years ago