“Thanks Alison for checking tracking for me when I started to panic unnecessarily. Arrived on time, friend was delighted with product, packaging & personalisation. Will definitely be recommending to friends & family and using again soon.”

Helpful Report

Posted 4 years ago

Rosemary Olsen

Verified Reviewer

“Prezzie did not arrive on time, and there was a distinct lack of communication! Had to telephone to to chase the prezzie to be told there had been a supplier issue - in other words it had been over looked! Over all a somewhat disappointed”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, Prezzybox

Posted 4 years ago

Anthony Lecky

Verified Reviewer

“Didn’t receive item”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 4 years ago

“Asked to write a review of their service. Wouldn't know because I'm still waiting for my order after 11 days! Next to no communication as to when it will arrive. I won't be using them again and I suggest you don't either if you want a present to arrive in a timely manner.”

Helpful Report

Posted 4 years ago

Hello, Thank you very much for your feedback. We're very sorry that there was a problem with your order on this occasion. Unfortunately we’ve had no contact to let us know there was a problem, so we’ve not been able to make this right for you yet! Please contact our team on: csteam@prezzybox.com and we’ll sort this issue for you right away. Speak soon!

Posted 4 years ago

“Very disappointed ,money taken out immediately,no email to say it had been dispatched,it took 10days to arrive .days after a birthday.”

Helpful Report

Posted 4 years ago

Michael Sidon

Verified Reviewer

“Seeing as I never even received it, not so good..”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

Keith Willard

Verified Reviewer

“Strange you have sent me this as I have not received the gift even though I ordered it ages ago. Sending it to me would be appreciated. Thus you get a rubbish review from me. It was for my wife’s birthday which has now gone bye”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review! We’re really sorry to hear that your order took a little longer to arrive than we estimated. We do our very best to ensure that all orders are shipped on time and on the way to you as quickly as possible. Unfortunately on rare occasions there are delays in transit. If you’d like to talk to us about this some more, please contact us on: csteam@prezzybox.com. Thanks, Prezzybox

Posted 4 years ago

Michelle Thompson

Verified Reviewer

“Very disappointed! Ordered Monday 25th May for a birthday present. Today is 4th June - still no sign of it. And the website said dispatch in 1 -3 days.”

Helpful Report

Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

Personalised Prosecco & Chocolates | The Ultimate Combo For A Perfect Personalised Gift for Her | Delicious Chocolates & Fabulous Fizz Reviews