Personalised Chocolate Chip Cookie | Delicious Personalised Gift For Any Occasion | Fits Through A Standard Letterbox Reviews

3.9 Rating 113 Reviews

Personalised Giant Chocolate Chip Cookie, write whatever message you like on this delicious cookie plus, it fits through the letterbox!

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Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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MAYESHA BEGUM

Verified Reviewer

“Liked the idea that it would fit through the letter box so perfect for the recipient who may be at work and no need to wait for it”

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Posted 6 years ago

Thank you for the brilliant 5* review! We hope to see you again soon. Prezzybox.

Posted 6 years ago

Kirsty Loftus

Verified Reviewer

“The cookie was in bits, did send a email about this but didn’t hear anything back!”

Helpful Report

Posted 6 years ago

Hi Kirsty, Really sorry to hear that. We've checked our system and we can't see any correspondence from you. Please contact us on: csteam@prezzybox.com and we'll sort this straight away for you. Thank you, Prezzybox.

Posted 6 years ago

“Still not arrived was told first class sent on Monday and would arrive on Tuesday but it's wednesday and no sigh of it ,quite disappointed as for my son's birthday on Tuesday”

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Posted 6 years ago

Hello, Thanks for your feedback! We’re so sorry to hear that your item hasn’t arrived yet. As we explained during our phone call, your order is estimated for arrival between Wed, Oct 3rd 2018 - Fri, Oct 5th 2018. Although we have contacted our external partners to expedite this, we sadly cannot 100% guarantee earlier arrival. We hope your order arrives soon for you. All the best, Prezzybox.

Posted 6 years ago

Tabitha Waters

Verified Reviewer

“The cookie looked amazing, was so reasonably priced and to top it all off it tasted amazing!”

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Posted 6 years ago

Hi Tabitha, We're so glad that you were happy with your cookie and we hope to see you back very soon! Prezzybox

Posted 6 years ago

Stefania Di Paola

Verified Reviewer

“Still have not received my purchase. Customer service has advised it was dispatched on Monday, it is now mid day Thursdays and was advised delivery between Tuesday- Thursday. Hopefully turns up before COB today.”

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Posted 6 years ago

Hello Stefania, Thank you for your review! We’re really sorry to hear that your order is taking a little longer to arrive than we estimated. We can see that a member of our team has confirmed dispatch with you and will keep you updated via email. Thanks,

Posted 6 years ago

Sandra Jessop

Verified Reviewer

“Excellent customer service, cookie arrived on my nephews birthday and he was very happy... thank you”

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Posted 6 years ago

Hello and thank you for the feedback. We are pleased to hear that you received some great customer service :)

Posted 6 years ago

Melissa Wright

Verified Reviewer

“Had this delivered to my friends house as a thankyou present! They said it was delicious! Perfect gift”

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Posted 6 years ago

Brittany Dale

Verified Reviewer

“The cookie was broken in multiple places”

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Posted 6 years ago