Personalised Happy Birthday Chocolate Chip Cookie - Pink Reviews

4.3 Rating 36 Reviews

What better way to say Happy Birthday then with this Giant Personalised Happy Birthday Chocolate Chip Cookie

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Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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“Ordering, customer service and delivery were very good but recipient of cookie said it was rather dry and a bit cardboardy so a bit disappointing”

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Posted 6 years ago

Sorry to hear that Ros. Our Cookies are extremely popular and we haven't had a complaint of this nature before so we've passed your feedback over to our external partners to look into. Thank you for your review.

Posted 6 years ago

“Cookie wasnt dispatched within 1-2 days causing cookie to be delivered after recipients birthday. On arrival, parts of the cookie were broken. There is no tracking service for personalised products either which is unhelpful.”

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Posted 6 years ago

Hello! Thanks for the feedback. Our cookies take 1-2 working days in production before dispatch. As our team explained, unfortunately, as these come directly from an external partner, we aren't able to send dispatch notification directly to you. We hope your order has arrived for you, but if you have any other queries or concerns, please let us know. Hope this helps!

Posted 6 years ago

Agata Kucharska

Verified Reviewer

“Amazing customer service ! Answered emails quickly and very friendly on the phone! Delivered very quickly! Great present”

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Posted 6 years ago

Lyndie Pearson

Verified Reviewer

“Was not a giant cookie it's was actually rather small for the money and quite hard. Sorry”

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Posted 6 years ago