Personalised Milk Chocolate Smash Cup Reviews

4.4 Rating 167 Reviews

Milk Chocolate Smash Cup

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Phone:

01827 839041

Email:

james.kraftman@giftuniverse.com

Location:

The Atrium,
Curtis Road Business Park,
Dorking
Surrey
RH4 1XA

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Isabel Gomez

Verified Reviewer

“Have not received this”

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Posted 4 years ago

Hello, Thank you for taking the time to review your order. We are sorry you have experienced a problem on this occasion, we can see a member of the team is helping you with your issue, however if you need any further information then please do not hesitate to contact us. Many Thanks, Prezzybox

Posted 4 years ago

“Never arrived!!!! If I could have put zero stars, I would have. Terrible service.”

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Posted 4 years ago

Hello Barbara, Thank you for taking the time to review your order, we are sorry you are experiencing a slight delay with your delivery, your order is dispatched but unfortunately the Royal Mail are experiencing a slight delay with some deliveries, your order will be arriving with the Royal Mail soon. Again we are really sorry for any inconvenience caused. Many Thanks, Prezzybox

Posted 4 years ago

Mrs Judith Edwards

Verified Reviewer

“Not received it was Due for a birthday present on the 28th May and we are still waiting”

Helpful Report

Posted 4 years ago

Hello, Thank you for your review. We're so sorry that your order hasn't arrived yet. Your order has been dispatched by our external partners but unfortunately Royal Mail are experiencing delays at the moment. We're sorry for the slight delay on this occasion, but your order should arrive with you within the next few days. If you have any questions then please do not hesitate to contact us. Thank you for your patience, Prezzybox

Posted 4 years ago

“Bought this for my grandson absolutely loved it! Great buy”

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Posted 4 years ago

Thank you so much for the great 5* review - We hope to see you again soon!

Posted 4 years ago

“My sister loved her gift. Stunningly presented. Just arrived a day later than expected.”

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Posted 4 years ago

Thank you so much for the great 5* review - We hope to see you again soon!

Posted 4 years ago

Hannah Stevens

Verified Reviewer

“I was extremely happy with my order. It was much nicer than I thought it was going to be. Will definitely be ordering with you again.”

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Posted 4 years ago

Thank you so much for the great 5* review - We hope to see you again soon!

Posted 4 years ago

Joanna Mc Alary

Verified Reviewer

“Excellent present, massive, yummy. It was really well packaged. Overall a great success”

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Posted 4 years ago

Thank you so much for the great 5* review - We hope to see you again soon!

Posted 4 years ago

Sheila Matthews

Verified Reviewer

“Still don’t know if this has been delivered as of today 30/5. Ordered goods 20/5/20, delivery estimate was 26/27 May however chased twice to learn goods not processed, company apologised would be sent out 29/5. But still no tracking number forwarded as promised, consequently will now arrive after my nieces birthdays. No communication from company was forthwith until I chased the order. Have ordered goods from other sites without problem and they arrived in time. In short would not bother using this company again, avoid.”

Helpful Report

Posted 4 years ago

Hi Sheila Sorry to hear this - It looks like one of our customer service representatives has emailed you about your order and they'll be able to explain more on your case with us Many thanks Prezzybox

Posted 4 years ago