“I am VERY upset and disappointed in your service. You sent notification that my order was delivered yesterday. It was NOT delivered yesterday and has not come today. I filed an inquiry and to that I received a note that someone would look into the matter within the next two-three days. THIS IS NOT SATISFACTORY. The Taylor Swift blanket is to be a birthday present for a young girl. I need the blanket NOW, not when you may or may not get around to looking into the matter. So, count me as a VERY UNHAPPY customer. Now, see if you can redeem yourselves by getting my order delivered NOW!”