Oh wow - we are so happy you love our beautiful concentrate.. Thanks so much for your 10 year loyalty to our brand ! Love from Jodi Prolong CEO and all the Prolong Fam xx
“Pretty sure I may have messed up my math when mixing the cleanser, it cleans really well and I’ll continue to use it but I have to use it twice each time because the bubbles disappear almost instantly. (Like I said probably my fault but on the off chance it isn’t I don’t know if I’ll continue to use it. I’d like to try it again just in case but not sure if I want to chance it with buying two bottles again. )”
Hey Ashley thanks so much for your feedback truly appreciated! It's Jodi here the CEO of Prolong Lash.
We can guarantee that our product foams beautifully every time if the dilution process is followed correctly. For the 3.4 fl oz. bottle you purchased you should be able to make 5 x 2.02 fl oz. by adding 0.67 fl oz. of concentrate to 1.35 fl . oz. of distilled water ....basically 1/3rd concentrate to 2/3rds distilled water.
Hope this helps and make sure to email me personally on j.harrison@prolonglash.com.au if you have any other issues or questions. I have sent you another 2 bottles of our product, so please give it another go and trust me , like all of our customers globally who love us, I promise you will too xx
Thank you so much for your incredible 5-star rating of our Eyelash Extension Cleanser Concentrate! We love hearing these types of comments because we are so proud of our product! The Prolong Fam x
Thanks so much ! Yes we pride ourselves on all our certifications and ophthalmologically tested products that are gentle and safe... Love the Prolong Fam x
