“I ordered items and did not receive everything I ordered. I ordered two rings, a anklet, and a ‚Äúmystery ring‚Äù which was supposed to be a ring in the size chosen that would be the ‚Äúmystery ring‚Äù they sent. When I received my package I was very happy with the rings and anklet but there was no mystery ring. I emailed them
To ask to have the mystery ring sent.
I corresponded with two different people over the matter. The first was ‚ÄúGeri‚Äù which then got forwarded to ‚ÄúLauren‚Äù which then was forwarded back to ‚ÄúGeri‚Äù at another time. Both of whom said ‚Äúupon checking it looks like your order had all the items that it should have contained.‚Äù Well ‚ÄúGeri and Lauren‚Äù my shipment in fact did not have all my items in it or I wouldn‚Äôt have inquired about it. I don‚Äôt know why anyone would try and dispute not receiving one item in a shipment, or why a company would argue not once but twice over it. Bummer because I work for a medical office who would have ordered more items for employees I‚Äôd this hadn‚Äôt been our experience .”
“The products are nice and the quality is great when you actually receive your order. It‚Äôs not the company that messed up but the shipping company they use.”
