“I ordered some bracelets for my boyfriend as a gift, and hadn't received them or heard from pura vida for a little over a week. Turns out my emails from them had gone into my junk box and they had sent me confirmation and shipping info there. The customer service I worked with was so friendly, prompt, and polite. I got the bracelets a few days later and couldn't be happier with their looks/quality or more impressed by the professionalism of the pura vida staff. Tons of respect for this company and what they stand for!”