“Not what she would've chosen, but it's cute. It's a yellow bracelet with letter beads that spell out CRUSH. It's not as pretty/cute as most of their bracelets, but I'm sure she'll stack it with some bracelets.”
“My free bracelet is not something that I would have picked, so I will give it to someone else. Maybe give options of free bracelets and let the customer pick which one they would like”