Hi there! We're incredibly sorry to hear that happened to your bracelet. Please email our Customer Service team at info@puravidabracelets.com or chat with us online. We'd love to help make this right.
“In total i’ve bought three bracelets, i got them to be matching with my boyfriend. The tightener broke on his bracelet twice. So now there is only one functioning bracelet. Very upsetting but i still love mine. Slipping it on and off must have ruined them.”
