“If it wasn‚Äôt for the customer service representative on my lunch hour I would‚Äôve never purchased both products that I wanted I wasn‚Äôt sure how to get the color inside the wave charm and how to personalize the other bracelet She was very patient and kind I‚Äôm glad someone like her picked up on the other side of the phone and I‚Äôm very happy with your products”