We're so sorry if the quality of the item you ordered wasn't perfect and we appreciate hearing about your experience. If there's anything that we can do to help, please reach us at info@puravidabracelets.com or chat with us online.
“I bought this for my 6 year old daughter. She LOVES it. Unfortunatly the chain broke where it connects to the mood portion so i couldnt fix it but will be buying a replacement.”