“The filter did not fit properly, it was manufactured too thick around the edges. the metal edges would not slide into the slots. I had to grind the end tab and open the slots on the hood too fit. I called the customer support phone number and was told that since I ordered the proper filter with the correct part number on line they would not address my concern but I should contact on the web site ? Since my original needed to be replace I kept the new ones.I would appreciate being contacted. You have my contact details.”
Hello Armand, thank you for your feedback. We apologize for the inconvenience you experienced with the filter not fitting properly.
Our online support team is better suited to handling online order resolutions. We will contact you immediately to rectify the situation.
We appreciate your business, and hope that future experiences with our team will meet or exceed or expectations!
Ashley
Support Team Lead
RangeHoodFilter.com
