“The water doesn’t drip through or filter out fast enough for the machine every time. I have had a huge puddle of water around the base of the machine and Chemex pot multiple times. The coffee is very good when it works, but it’s only been about half the time.”
Hell John! Apologies about this - just curious if you've tried going with a more coarse grind and increasing the amount of coffee? This can help make sure it drains completely. More details here: https://ratiocoffee.com/blogs/journal/adjusting-your-grind?_pos=1&_psq=adjusting&_ss=e&_v=1.0
Let us know if we can help further!
“The filters are fine. The boxes had some damage. Pushed in some places. Pushed out con other spots. While this does not affect the filters, there could be more attention to packing.”
