“We prefer this glass carafe over the thermal one that comes with the Ratio 6 because we don’t like to brew coffee in plastic. It would’ve been much better if we could’ve had a choice when purchasing the Ratio 6 machine. Now we have a carafe that we don’t need and we had to pay extra for the one we wanted.”
“The Chemex carafe feels better in hand and pours easier. This carafe feels more fragile. I dislike the magnet. It’s unnecessary and makes cleaning more difficult.”
“I feel that my coffee taste better using the Glass Carafe. Not only is it beautiful , but when I had problems with my original glass carafe, Ratio was kind enough to replace it under the warranty.
Great customer service and quality.”
“Hello - the quality of the carafe is significantly lower than the original that came with our machine 6 years ago. It weighs less and is more easily scratchable. I had to peel the Made in China sticker off the handle, and the rubber base is glued on poorly. Quite disappointed with our replacement version, especially considering the cost.”
“The first glass carafe didn’t work, so I called the company and they immediately sent me a new one. Love that all I have to do is push a button and I get delicious pour over coffee without worrying about the plastic!”