“Big improvement in taste over the thermal version. The lid for the thermal version cannot be cleaned and ruins the coffee and replacements are not available. The aesthetic of this glass carafe is great and looks better than the thermal unit. Two criticisms for the glass is that the machine is very finicky about the carafe alignment on the base. I always have to play with it to keep the 3 error lights from coming on. The glass carafe must be heated up prior or the coffee is tepid at best.”
“First, thanks for sending a new carafe along. The first one did not activate the induction on our Ratio 6. The company sent a new product unprompted from a note my wife left on the site. We love the entire system and the carafe offers an alternative to the thermal carafe (we also love). The only issue (not Ratio’s fault) is too fine a grind on some “pour over” coffee you purchase pre-ground overflows the filter. A coarser grind is needed to get the water to flow fast enough. We realize we’ll need to grind ourselves. The choice between the flat filter on the thermal carafe and the cone filter glass carafe is outstanding for a slightly different flavor and experience. Love this product.”
“I ordered a replacement carafe but it will not work with my Ratio 6. Apparently some of them have defective magnets. I’ve been trying to get it resolved/get it working for over two weeks now.”
