We're sorry to hear you ordered the wrong size of filters! Please reach out to our team at hello@ratiocoffee.com and we can see if we can help you out.
Hi Jose, thank you for taking to time to let us know about your feedback with your recent order. We would love to know more about your experience with the Ratio Four filters. Our Customer Experience team can help troubleshoot the fit of the filters, please reach out to us at hello@ratiocoffee.com!
“They are so paper thin that it’s hard to separate them when trying to get just one. Also they are so thin that the edges fold when coffee is being made making it hard to put basket back in or preventing coffee from going to the sides when trying to make 1 or 2 cups only”
“I do wish they were ever so slightly shorter. I really have to make sure that it’s pushed down well because the shower head tends to grab the filter as I’m pushing the basket in.”
