“When the plunger on my Ratio Six Thermal Carafe Lid stopped working properly I was thrilled to be able to get a replacement part so quickly. I appreciate a company like Ratio offering replacement parts rather than needing to replace the entire carafe. The lid works great and my coffee is flowing once again.”
“Our original lid started leaking within 2 months of purchase. No idea why! But you replaced free after I reached out.
It is very tight - many people struggle with it. It retains the heat but wonder if lid could be easier to open!
We love the coffee maker. We own 2!”
“Bought this to replace the original lid that the coffee maker came with. The previous lid was leaking everywhere! This new one pours perfectly. No more mess!”
“This is my third lid. The lid has a defect with the teflon stopper in that if the thumb press is pressed too hard, it becomes dislodged from whatever shaft it is secured to. It then becomes ineffective and fairly useless. I do appreciate the Customer Service that Ratio provides in replacing the lid!”
