“This was the best coffee maker ever. But the water resorvoir collects dirt in an area that the descaler and a brush can’t reach. So disappointing and there does not seem to be a way to clean it”
Sorry to hear of the trouble! A deep soak with Clearly Coffee should do the trick: https://ratiocoffee.com/products/urnex-cleaning-powder-packets?_pos=1&_sid=d4b7825f8&_ss=r
Any soft brush that has an adjustable handle and is at least 12" long should enable you to reach all of the tank, and regular soaking with Clearly Coffee (or descaling solution if you notice a white mineral buildup) should prevent the need for a brush entirely. Hope this helps!
“I use the Ratio Six everyday for four years, and I love its simplicity, flavor, and beauty. A new pouring spout is a welcome improvement. I also experience excellent customer service.”
“I love this coffee machine! I was getting tired of making pour-over coffee every day but I didn't want to sacrifice the quality of my cup of coffee. This makes a fantastic cup. I am so happy with it, and I love that it is made from such high quality materials.”
“The overall Ratio Six machine is awesome and makes great coffee! Loses 1 star in the review due to the poor design of the pour spout of the carafe. As other reviews mention, pour spout design is really strange and not well thought out.”
“Makes good coffee, but wish I had known about the quality of the materials. The silver plastic came to us with a couple of small scratches on it and, in use, the base where you rest the coffee pot has incurred more scratches. I regret having spent this much money on a coffee maker that is showing wear after less than a week on my counter.”
“I got the ratio six in the color silver for my boyfriend - he and his roommates are loving it, they make one big pot and share it throughout the day. It really elevates their kitchen as well. Bye bye single use coffee pods!”