“This is a follow up from my previous review as we received our production versions of the Ratio Six earlier this week. We had been testing, and loving, the prototype but had to score it 4/5 due to some outstanding issues. The question is had the issues been addressed and the answer is...yes!
The following points were ones which I brought up as prototype issues, with updated comments:
- The shower head needs a little more fine tuning as it doesn’t entirely saturate the bed all of the time.
The shower head pattern has been adjusted and, so far, we have seen improved saturation of the entire coffee bed.
- The plastic finish looks more suited to a cheaper coffee brewer but this is due to this being ‘straight out of the tool’ - basically raw plastic.
All of the plastics now have a matte finish and look, and feel, super high quality.
- There could occasionally be more condensation on the brew head than I would like during brewing (the heat shield has another positive effect of eliminating this).
Condensation has been reduced without the heat shield but, with the head shield attached, it's minimal. The heat shield seal has also been reduced in height making it easier to slide in to the brew column.
- The carafe keeps the coffee hot but I’d like the pour to be smoother. Compared to other thermal carafes, especially when getting emptier, it’s as good, but I’d love it to be better.
The carafe pour is more than acceptable but could still be improved a little.
- Some of the joints weren’t perfect but that’s to be expected in this version.
Fit and finish of the machine is to an exceptionally high standard - it looks so good! The matte stainless, along with the updated plastic finish, makes the Six look amazing and premium.
We have had the Six in the showroom for 3 days now and everyone who comes in is drawn to it immediately - and the quality of the coffee is so good! Does it replace the Eight as our daily brewer? The Jury is still out but maybe we'll just have to use both: we drink a lot of coffee :)”
Hey there Andrew! Sorry for the confusion - the #4 filter basket is still in development and will be released later this year. The basket you got uses flat bottom basket filters like this: https://www.amazon.com/Melitta-Basket-Filter-Paper-Count/dp/B071JQDKBP/ref=sr_1_4?crid=115SV7MBLDT7Q&keywords=melitta+8-12+cup+basket+filter+paper&qid=1579306077&sprefix=melitta+8-12%2Caps%2C221&sr=8-4
Let us know any other questions and glad to hear the coffee is tasting great!
“Eh. It makes good coffee... but it is far clunkier to actually use than we first realized. You have to have the little holder nearby on your counter to set either the lid for the carafe on while coffee is brewing, or if the lid is being used, you set the used coffee ground basket down on the holder.”
“The machine is great and I would rate it 5 stars. However, the carafe is problematic and reduces the score to 3. The carafe does not pour smoothly; in fact it splatters. The design is flawed in that there is a recessed lip blocking the flow to the spout. The coffee gets trapped by the lip until the tilt is at a large enough angle where it overwhelms the spout and splatters on the way out.”
Hello Joshua,
Sorry to hear about your experience! It should not be splattering when you pour. I am wondering if that little bridge over the pour spout is in place? This is designed to help direct the stream of coffee right into your mug. We're working on some videos showing this along with how we normally pour from the Six carafe. It should *not* be splattering. Thank you for the feedback! I will reach out to you directly to see if we can't improve this.
“It's an okay coffee maker, but it's not noticeably better than any other coffee maker I've used, just more expensive. I was expecting something much more.”
