“I’m on the second one. The first one was producing an uneven bed from the shower head. I called Ratio and explained the issue. They had me send them a video of the shower head and after further review they sent me a new one under warranty. I’m saying this because don’t settle for uneven coffee extraction, call them if your beds aren’t comically out flat and they ‘ll replace it. Thanks”
“It’s only been a couple of weeks. So far so great! It seems to be made with quality materials, easy to use. I like that it is designed as a pour over and the coffee is as good as what I was getting from my Chemex which was delish.”
“I’ve been eyeing these machines for years. This year I finally did it! It’s so aesthetically pleasing to the eye, and it makes great coffee. The thermal carafe is perfect for when I have friends over and want a large pot available. Love this machine!”
“4.5*
The ratio brewer makes an excellent cup of coffee. Perfectly wet grounds, temp, and extraction time. The only downside was the carafe lid, which must have been faulty, but others online noted the same. That said, customer service was excellent and sent me a new lid and I've had no issues since. Had there been a bit of quality control on the lid, I would have given 5 stars because of how well it makes coffee of any quantity.”