“Great machine that brews excellent coffee. Beautiful design and very well made. I'll continue to experiment with grind settings and ratios but so far the recommended ones are perfectly fine.”
“It's more complicated to use than other coffee makers, but brews a better cup of coffee. The coffee doesn't pour out of the carafe very well, it's awkward and clumsy when pouring.Otherwise it's very well made and attractive.”
“The carafe lid makes a complete mess when pouring. I have contacted customer service about sending the unit back but the response (Sally) has been slow and nothing has happened so far.”
“Excellent machine! I really like it's modern style. Out of the box I rinsed it off, ran water through it (no grinds), then used the exact same bean, roast, grind that I had been using that week and it was like a whole different flavor...better, smoother, richer. I love it! Yes, a bit pricey, but if you're looking to replace an old machine (mine was a $17.99 Mr. Coffee that I had had for 15 years - I know right), then you've got to try this. The stainless steel thermal pot keeps coffee warm for 2 - 3 hours. That's plenty enough time to drink what you've conservatively made for the amount of people consuming. For instance, don't make a full pot for just yourself and expect it to hold temperature all day long. And, I did not notice any odd/altered flavor because of the stainless steel design. My only [very minor] complaint is that the handle of my pot is slanted just a hair, causing it to not line up perfectly with the basket holder...probably a hole that was slightly off when was being built. My OCD kicked in... But, the whole thing is a very solid design, and I'd like to see this small business soar to higher levels. Highly recommend!”
“Super quality machine and makes great coffee. Contra Hoffman, I’ve not been bothered by placement of carafe for brewing or by difficulty pouring. My go to when clever dripper or Tricolate not quite enough.”