“Very classy looking machine that produces an outstanding cup of coffee. I have had the Ratio Six for a week and have brewed full and partial pots using coffees from Guatemala, Papua New Guinea, and Ethiopia and in all cases the results have been excellent.”
“Coffee made is very good. No ability to program auto on/off in the morning (not even with a smart plug since there is no on/off switch). Lots of parts involved when you're half asleep in the morning wanting a cup of coffee. The carafe works well, but pouring cleanly takes some getting used to.”
“I love everything about my ratio with one exception, the thermal carafe. The carafe keeps coffee hot for a long time but the design includes a lip that forces you to turn the carafe completely upside down to empty the pot all of the way. There is definitely a technique you have to master in order to not spill coffee all over the counter. I am surprised that with all of the attention to detail that went into the design, that no one took a second to rethink the carafe. I am considering ordering the ratio 8 thermal carafe to see if it is less of a hassle. Ratio, please redesign your carafe! This coffee machine deserves a carafe that doesn’t waste its delicious coffee by missing the cup.”
Hey Katelyn! We're definitely planning to engineer a change to that internal shelf that the lid seals against to make the pour as smooth as possible when there is less coffee in the carafe. If you simply tilt the carafe over before you open the pour carafe to let the coffee settle near the spout, it should be much improved. Thanks for letting us know your thoughts!
“Definitely worth the wait.…..the Ratio Six seriously brews fantastic coffee! Love the simplicity of use, the quality & feel, the streamlined look of the Matte Black and most important the satisfying taste of an excellent cup of coffee. Winner in my book!”
“Hi - I have some feedback and some questions. First of all it's a beautiful machine and makes great coffee. But, the lid (with the pour spout) is terrible. Right out of the box a little black plastic thing popped off in the inside center of the lid. I replaced it but when you pour using the lid, coffee goes in my mug and everywhere else. Second, the sexy buttons on the front are beautiful but not practical when pushing the coffee maker back under the cabinet. Many times I have "accidentaly" started making coffee right before bed while prepping for morning. I wish there was a "cancel" button. I'd appreciate some feedback on the lid - it's basically useless and maybe needs to be replaced.”
Hey Cori,
Sorry to hear about the lid issue! We have a free replacement available: https://ratiocoffee.com/pages/ratio-six-thermal-carafe-lid-replacement
We are emailing you this link to arrange a replacement. Apologies for the hassle!
Regarding a cancel button, if you simply press and hold the start button for at least 3 seconds, it will serve as a cancel button.
