“I don’t like the way it pours at all. If I knew it would Splash so much I’m thinking I wouldn’t have purchased it. I’m also not a fan of the small opening to put the water in. I’m not able to get my hand in there to properly clean it. I’m sure in time the glass on the inside will get cloudy and be an eyesore sitting on my kitchen counter. I’m actually sorry I made this purchase.”
Hi Lori! Sorry to hear of your experience. Here is a help article on how to keep the tank sparkly clean: https://help.ratiocoffee.com/cleaning-your-ratio-six
Soaking with Clearly Coffee plus a bottle brush should be all you need to keep that tank sparkly. Let us know if we can help in any other way, and if you're within 30 days we have a no questions asked "love it!" guarantee.
“We have enjoyed this machine from day one. We only make coffee once a day so the carafe is perfect, it keeps the coffee hot long enough to finish without cooking it like a burner-style coffee maker.
We've been using it for about five weeks and the only issue I have with it is it's a little fiddly. Lots of pieces, not the end of the world. It makes great coffee.”
“Only a week in but I'm in love with my Ratio Six.. it brews exceptionally good coffee for a longtime pour-over guy. Everything is so thoughtfully designed and well built, everything except - the dang carafe! I'm really surprised that such an elegant and functional machine would fall so short in this area as it's a key feature, and truthfully takes away from an otherwise very pleasant user experience. If the carafe got an update to pour (much) more smoothly then it would be an easy 10/10 for me, but sadly this component needs improvement.”
“I love this coffee maker and it looks amazing in my kitchen. My only complaint so far is the lid for the carafe. It doesn’t come out in a steady stream and splashes all over the counter?”
“Still working out the bugs of making a pot that isn't bitter - I miss my timer (having coffee ready when I wake up)-and for some reason I am not getting the full-bodied taste I was getting with my old coffee maker.”
“It's tricky to find a coffee machine that maintains the quality of a pour-over. The Ratio Six has not only made DELICIOUS coffee, but it's made it easier for those in our office who are tired of me trying to teach them how to make a pour-over. ;)”
