“Ratio missed the mark on this upgrade. It is still an upgrade over the original carafe lid. However, there is no way to “lock” the lid closed to keep coffee warm. There are only too positions that the lid rotates to: (1) “pour” where the lid is secure but the spout is open and (2) a position which unlocks the lid for removal and cleaning. A third stop to completely close the carafe would have made this upgrade 5 stars”
We appreciate your feedback! The Ratio Six Series 2 Thermal Carafe has undergone extensive heat testing to ensure its performance. While it may not completely seal, it has been designed to maintain coffee at the ideal drinking temperature of 145 degrees Fahrenheit for up to three hours.
Please let us know if this is not what you're experiencing and we'd be happy to help!
“Finally!! I was always baffled by how such a fantastic brewer could have such an absolutely crappy carafe (as the series 1 did). The former made a mess and overall was just awkward. The new carafe is more representative of the Ratio brand and is a welcome improvement. I appreciated the discount that was offered to those of us with the old design. No more coffee on the counter or the base of the machine! Yay! I have the white carafe and the new matches exactly.”
