“Absolutely LOVE this machine. It is Beautiful and makes wonderful coffee. It doesn't stay hot long but on the other hand there is no warmer to acidify the coffee and holds me accountable to drink it immediately so that I get the maximum benefits in regard to coffee's nutritional value.
This is one of those items where you get what you pay for. Thank You for designing a coffee pot that is free of plastic. More companies should follow your lead.”
“Love this Ratio. I was a Chemex user prior and this makes it so much more convenient for pour over. The only thing I would have preferred is that the unit keeps the coffee hot.”
“I’ve been a fan of Ratio 8 from the very beginning, having purchased one of the first units back in the day. As far as I’m concerned, the Ratio 8 is where engineering and art come together to produce the perfect cup of coffee!
Also, on the off-chance a repair should ever be necessary, their warranty and service is second-to-none! All the way around, highly recommended!
Keith Webb”
“Aesthetic Excellence Meets Coffee Perfection: The Ratio Eight Experience
After a lengthy anticipation, the Ratio Eight coffee maker finally graced my kitchen, and it's safe to say that it was worth the wait. The arrival was punctual, following a prolonged pre-order process. The product's packaging was immaculate, albeit with room for environmental improvement. Echoing Apple's initiative, I hope Ratio will consider more sustainable, recyclable materials in their future packaging designs.
Unveiling the Ratio Eight was like unboxing a masterpiece. The machine is not just an appliance; it's a work of art. Its stunning design and impeccable construction, free from any plastic components, are a testament to its high quality. This commitment to sustainability and elegance is a refreshing departure from the usual plastic-dominated appliance market.
Using the Ratio Eight is more than making coffee; it's an exploratory journey. Mastering the perfect balance of water, coffee, and grind size to suit your taste preferences might take some time, but it's an enjoyable and rewarding process. The lack of a hot plate is actually a plus for me. The machine's design ensures that coffee is brewed directly into the glass carafe and we move this to our vessel, preserving its freshness and flavor. And with options for brewing half or full carafes, it caters to both personal and entertaining needs.
Cleaning and maintenance are a breeze, enhancing its appeal as a permanent fixture in any coffee lover's collection. However, a minor quirk is the condensation around the shower head and external components during brewing. Also, to maintain the clarity of the glass water basin, it requires propping open for evaporation - a small step to preserve the machine's visual allure.
The Ratio Eight offers simplicity in operation with a single-button control, focusing on delivering quality over customizable brewing processes. This may not appeal to those who prefer a more hands-on brewing experience, but for enthusiasts who value exceptional quality and aesthetic beauty in an automatic coffee maker, it's a perfect choice.
In summary, the Ratio Eight's price reflects its quality and design. It's not just a coffee maker; it's a statement piece for your kitchen, blending functionality with art. If it fits within your budget and you appreciate fine coffee made by a piece of art, the Ratio Eight is an investment worth making.”
“Beautiful machine. Excellent concept. The water pouring technology needs upgraded. The water goes everywhere even when using the correct filter & the carafe is place perfectly in the middle. It feels like I need to sit there and watch the machine brew b/c it will make a mess otherwise. I’ve had water all over my kitchen a few times now. Which defeats the whole purpose of getting an auto pour over. I feel Ratio should find a way to incorporate a low grade warmer/ burner on the bottom.
For the price this machine is not what I expected.
Considering return.”
Hi Val, thank you for your feedback! Our Customer Experience team would be happy to walk through some troubleshooting to help address what you're seeing. Please send us an email at hello@ratiocoffee.com, and we would be delighted to assist you. Your satisfaction is essential to us, and we're here to ensure your coffee experience is as enjoyable as possible.
