“I prefer being able to feel like I have a measure of control. Being able to eliminate things I cannot have such as bananas and cashews, picking and choosing what I can enjoy is always a plus. (banana's and cashews are very hearty and popular ingredients and not being able to choose my own can decrease my options tremendously.)”
Hi! We are so sorry to hear this! Unfortuantely, partial thawing in transit is normal, especially in the summer months. As long as there is a shred of ice in the bottles, they are at a safe temperature to either consume within 24 hours or put into the freezer for later consumption. If your drinks arrived completely liquid, please contact us directly at support@rawgeneration.com.