Hi there, if you have not already done so, please contact us directly at support@rawgeneration.com. We would be happy to research the issue and get a replacement out for you right away! Thanks!
“The package was originally supposed to come on one date and then was pushed back by a few days. When the package arrived all of the juices had already been thawed and warm.”
Good morning. If you have not already done so, please reach out to us directly at Support@rawgeneration.com. We apologize on behalf of the carrier for any issues with delivery and would be more than happy to get a replacement shipped out for you. We look forward to hearing from you! Thanks!
“My juices came during the day while I was at work. I was worried they may have started to defrost. However, when I got home several hours after delivery, they were still frozen.”