“I would highly recommend a visit to the store, as I learnt a lot! The staff was super friendly and informative, answering all of my questions and recommending what suited my family. I will be back!”
Hi Jody,
Thank you so much for the kind words and for sharing your thoughts with us. It makes us so happy to hear that you love your new Kakun Organic Wool Pillows and we really appreciate your support. We wish you many nights of restful sleep ahead, and we look forward to connecting with you again soon.
Warm wishes,
The Resthouse Family
“I bought the best possible pillow I could dream of from you in 2017. The only reason I bought another one was because the other one is overseas, waiting for my return. At first the original pillow was too fluffy, so I took some out and then the wool settled and I added it in for the perfect fill.
This pillow doesn't even compare. The pillowcase is scratchy instead of soft flannel and has no zipper. Also, I'm not sure it's an organic pillowcase as I can only "half" breathe while laying on it. The first nights were okay, since I put my own other cases on it while I washed what it came with. Now I have had to ditch those cases. Also, there is hardly any wool in this one. I scrunch it up and still get a sore neck due to it being too low. I was thinking of trying to sew it smaller, so that I get a decent height.
Just thought I would let you know that these changes to your pillow are unfortunate and disappointing.”
“Great quality and service! Especially love how easy it is to customize the firmness by adding or removing the fluffy wool pearls. Expecting to have these pillows for a very long time!”
Hello Paul,
We thank you for your review and for expressing your enthusiasm regarding your new Kakun Organic Wool Pillow. We work off of a three pillar system to provide the most beautiful natural sleep systems and these wool pillows fit our support role perfectly. We are so happy to hear these customizable benefits are providing you the support and comfort that you need.
We wish you many wonderful sleeps ahead,
All of us at Resthouse
“I have been so impressed with Resthouse’s customer service right from the get go. I opted to try the live chat on their website and immediately got a lovely response and super helpful information from Charlene. We ordered two wool pillows, watched the YouTube video explaining how to adjust their size, and have been enjoying them ever since!”
Hi there,
Thank you kindly for sharing your thoughtful review with us. We are so pleased to hear you had a great experience using our Live Chat function on our website and that Charlene was able to help guide your purchase decision. We are delighted to hear that you love your Kakun Organic Wool pillows as much as we do. Thank you for supporting us and we hope to hear from you again soon. Wishing you many cozy nights ahead.
Sweet dreams,
All of us at Resthouse
Hello there,
This is wonderful to hear and we really appreciate you sharing your kind review with us. We're so happy that your Kakun Organic Wool Pillow has been working well for you. We look forward to connecting again in the future. Until then, may you enjoy many nights of continued comfort with your new pillow.
Sweet dreams and happy snoozing,
All of us at Resthouse
Hello there,
So lovely to hear! Thank you for sharing your experience and review of the Kakun Organic Wool Pillow with us. We are so happy that your husband is loving it. The ability to customize this pillow to that "just right" feel truly sets it apart from others. May he enjoy many continued nights of restful, comfortable sleep with it for years to come.
Sweet dreams,
All of us at Resthouse
“Why didn’t I purchase one of these pillows years ago!! The staff at Resthouse was so very helpful and informative. The pillow I purchased is unbelievably comfortable. Since I started sleeping on it, I’ve had the best sleeps for ages. I would definitely recommend one of these pillows to aid with a more restful sleep.”
Hello Marilyn,
Thank you for sharing your review of your experience with your new Organic Wool Pillow and our team. It means a lot to us. We delight in knowing that you're loving it so much and that it has allowed you comfier, more restful snoozes. We firmly believe wool to be one of the best bedding materials ever and we are happy to hear you are reaping its benefits. May you enjoy many happy sleeps with your pillow for years to come.
Sweet dreams,
All of us at Resthouse
“I have now slept on my pillow for 2 nights. Very comfortable. Great quality, including the cover. It shipped and was received in just a couple of days. I live in Vancouver. Thanks, Charlene, for spending time on the phone explaining all of your products. Once I learned about the company - organic, eco-responsible, etc., I knew I had found exactly what I was looking for. This is a very caring, well-run company. Also, the pillow can be adjusted by removing or adding wool as needed. Buy it - you won't regret it!”
Hi Linda,
Thank you for such a thoughtful, kind review of your experience with us and your new Organic Wool Pillow. We delight in knowing you are so happy with your new pillow and reaping the many benefits of organic wool. We really love what we do so it means a lot to us to hear that you've had such a lovely experience overall. We will pass along your kind words to Charlene. Thank you for supporting us. We look forward to connecting with you again in the future. Until then...may you continue to enjoy many comfy, restful sleeps on your pillow.
Sweet dreams,
All of us at Resthouse
