“Chris was incredibly warm and knowledgeable and offered a variety of opinions and options pertaining to what I was looking for. He let me try different pillows and gave me information about the pros and cons to all of them. I am having a much better sleep now - thanks, Chris!”
Hi There,
Thanks for sharing your lovely review of your experience with us. It helps other customers to understand what they can expect when they connect with us for their own pillow fittings. How great to hear your sleep has been much better after trying out this pillow.
All the best to you and may you enjoy many more wonderful nights' sleep,
All of us at Resthouse
“Chris was very knowledgeable and helpful with our choices.The pillow is working out very well for me and we are looking forward to getting our new mattress..”
Hi Ron,
Thank you so much for your feedback. We're glad to hear you had a positive experience with us here in our showroom and are enjoying your Resthouse shredded latex pillow. Enjoy your mattress when it comes. Great nights' sleep are around the corner...
Sweet dreams,
The Resthouse Team
“Every time I visit the store I'm greeted warmly and offered excellent service. This time is was on the hunt for a new pillow for my son (I've been enjoying mine for the a few years now) and happened across some organic pillow cases. Life is good!”
Hi Roxie,
Thank you so much for sharing your kind review. We're glad you came back and got what you were looking for. We delight in your connection and wish your family marvellous sleeps.
Warmly,
The Resthouse Team
“I had an excellent experience with the sales gal I had. She was friendly, professional and knew how to pack a perfectly weighted pillow! That’s 5.4 lbs. if anyone asks!
We now have ultra comfortable sleeps on our new latex shredded filled pillows.
Thank you!”
Hi There,
Thanks so much for sharing your review. We're grateful to know you had a good experience with us while picking you pillow. We heard from Charlene that you two had a great connection. How wonderful... May your new lofty latex pillows help to bring you many restorative sleeps.
Best,
The Resthouse Team
“My experience was fantastic. They really went above and beyond. I’ve been looking for the perfect pillow for years. They really took their time and let me evaluate many sizes and styles.
I can’t recommend them enough.”
Hi Michele,
Thank you for sharing your review. It is incredibly encouraging to us to know that you not only found the pillow you were looking for but had a positive experience with us here at our showroom while you chose your favourite pillow. It's why we do what we do. We appreciate your review and connection and we wish you many years of better nights' sleep.
Best wishes,
All of us at Resthouse
“Chris was extremely helpful answering my questions, even went out of his way to get answers for me, and upgraded my pillow protector order for free because he thought it would work better for me! Now THAT is customer service! His emails were detailed and I never felt like an afterthought - a big reason why I purchased from Resthouse!
The product itself has a higher quality inner cover than the pillow I previously used from another company. A huge bonus is having a zipper opening to customize the loft. The opening is large enough to scoop filling out, but not so large that everything will fall out accidentally.
My pillow came packaged with care, much earlier than expected, with a sealed bag of extra latex, and the pillow was already well stuffed. After a few days of testing and adjustments, I have 4 large Ziploc bags full of extra latex - great for future adjustments, and very generous of the company. My previous pillow was high loft, not adjustable, and often hurt my neck.
Also included in the box was a personalized hand written card and a coupon towards my next purchase!
The latex itself has both fine and larger shreds, great for adjusting to your comfort. I tend to overheat at night, so I found making more space in the pillow then fluffing it up and letting my head sink into it was most comfortable and created good airflow. Others might prefer to keep the pillow more firm and/or make a dip for their head/neck.
Some people might worry about the smell of shredded latex, but I barely notice and usually only if my nose is right in the pillow. That said, I have a better than average sense of smell, and don't like scented products, and this pillow is perfectly fine for me. My previous pillow was also natural latex, but definitely smelled stronger than Resthouse's, to the point I'd sprinkle baking soda into the pillowcase - something I haven't needed to do with Resthouse's.
As someone who has major problems with sleep and isn't very wealthy, I was extremely grateful for the product, pricing and customer service I received, and would highly recommend Resthouse to everyone! Just wish they had a store in Ontario! Thanks again! :)”
Dear Roslyn,
Thank you so much for your detailed review. We're grateful to read your story. It helps us immensely in not only appreciating but understanding your and other customers' experiences after our products go home. Thank you so very much. It also helps other natural product seekers understand what others' experience with us is like as well.
It is good to hear that you are enjoying your pillow so much, and that your experience with us has been very positive. We're very grateful to be in connection with you too, and glad that while you're all the way in Ontario, we're able to connect and provide you with products that benefit you.
Please feel welcome to reach out to us in future times - we would be happy to connect further.
Much appreciation,
The Resthouse Team
Hi There,
Thanks for sharing your review. We appreciate knowing that your experience pillow selecting with us has been positive.
Warm wishes and may you have many more wonderful nights' sleep,
All of us at Resthouse
