“Fantastic bed, excellent quality, seems really solid well made. I highly recommend paying the extra to have it assembled for you, though... it took the delivery guys 50 minutes because they are so used to doing them, whereas it would have taken me hours!”
Thank you for your comments. Sorry to hear that you missed the tick box for your free bendy bunk light but glad we could come to an acceptable compromise. Best Wishes, RTG.
“Excellent quality item, no instructions with the package so I had to get them emailed and items damaged within. The instructions are poor making it difficult you identify the correct piece, dimensions and box lactation would assist as there are 6 boxes containing items from varying parts of the build, this resulted in taking far longer than the 3h as suggested.
Having said that this is a great item and we are extremely happy with it and it's quality.”
<div>Thank you for leaving a product review for your Coco Bunk Bed. Your comments are valuable to us and we are delighted to hear that you are happy with the finished quality. Best Wishes, RTG.</div>
“Great bed. Sturdy, well painted, good bolts and nuts, clear instructions, frustration-free assembling experience. Just a bit heavy, but this was to be expected from a solid and high quality wood.”
Thank you for your feedback. It is great to hear your positive comments about your furniture but a shame you feel that this was not extended to the delivery service. Your comments are valuable to us and we will be sure to pass on your comments. Apologies for any inconvenience caused. Best Wishes, RTG.
“Excellent quality item, no instructions with the package so I had to get them emailed and items damaged within. The instructions are poor making it difficult you identify the correct piece, dimensions and box lactation would assist as there are 6 boxes containing items from varying parts of the build, this resulted in taking far longer than the 3h as suggested.
Having said that this is a great item and we are extremely happy with it and it's quality.”
Thank you for your comments. Delivery on this item is estimated up to 28 days so we are pleased to see that your furniture was delivered within this time frame. It is great to hear that your found our customer service helpful and we were able to assist you. Your replacement part has been dispatched for delivery within the next 24 hours. Please do let us know if you need any further assistance. Best Wishes, RTG.
“Bed is lovely with good quality materials, however I'm not sure who thought a guide time to build of three hours was accurate. It took us a full day and a good hour of that was spent just trying to sort out the parts. It would be really helpful if the parts were labelled on arrival and a realistic timeframe to build was given.”
<div>Thank you for sharing your product review. Although it took you some time to assemble the Coco Bunk Bed we are pleased to hear that it was worthwhile and that you are happy with you new furniture. Your comments are helpful to us and will be passed on to the manufacturer. Best Wishes, RTG<br/></div>
“Bed is lovely with good quality materials, however I'm not sure who thought a guide time to build of three hours was accurate. It took us a full day and a good hour of that was spent just trying to sort out the parts. It would be really helpful if the parts were labelled on arrival and a realistic timeframe to build was given.”
