<div>Thank you for leaving a review for your new Solitaire White Midsleeper with Bookcase and Chest. We are over the moon that you have rated this so highly and value your comments. Best Wishes, RTG.</div>
Thank you for taking the time to submit a review for RTG. We are pleased to hear that you are happy with the customer service you have received and it's a shame that this was not extended to the delivery service. We will certainly pass on your comments and thanks for letting us know. Best Wishes, RTG.
“Seems a solid piece of furniture and my daughter is very happy. It does creak slightly at the front bit where the ladder is attached. I have one complaint though. We first opened the box that had the bed in and built that to completion. We then opened the box that contained the pieces for the 'legs' to make it into a midsleeper. We then realised that there was the long piece that goes on the bed to stop the child falling out. We then had to dismantle part of the bed we had already built to add in the missing piece. All in all we wasted 2 hours. Why don't you put clearly on the bed instructions to start with the other box that actually has the intsructions for bed to be built as mid sleeper. Very annoying.”
<div>Thank you for your comments. We are sorry for the confusion you experienced and will be sure to inform the manufacturer. We are delighted to hear that your daughter is enjoying her new Solitaire White Midsleeper with Bookcase and Chest. Thanks again, RTG.</div>
“Seems a solid piece of furniture and my daughter is very happy. It does creak slightly at the front bit where the ladder is attached. I have one complaint though. We first opened the box that had the bed in and built that to completion. We then opened the box that contained the pieces for the 'legs' to make it into a midsleeper. We then realised that there was the long piece that goes on the bed to stop the child falling out. We then had to dismantle part of the bed we had already built to add in the missing piece. All in all we wasted 2 hours. Why don't you put clearly on the bed instructions to start with the other box that actually has the intsructions for bed to be built as mid sleeper. Very annoying.”
Thank you for taking the time to leave a review for RTG and telling us about your experience. We are delighted you rated our services so highly. Best Wishes, RTG.
Thank you so much for leaving your valuable feedback. We are delighted to hear your comments about your Solitaire White Midsleeper with Bookcase and Chest. Please tell your family and friends about us - we'd love to hear from them. We hope you will return and order from us again in the future. Best Wishes, RTG.
Thank you for advising us of your experience with RTG. We are very sorry that you did not receive an earlier pre-call to book in your delivery and that your husband was asked to assist with the unloading of your furniture. We will discuss this directly with our delivery team as this should not happen. Kind Regards, RTG.
