<div>Thank you for your comments. We are sorry to hear that you are disappointed with your furniture. Choosing the right shade of white can be an overwhelming task as, you can find a huge variety of shades with different undertones from brilliant white to creamy whites and the manufacturer does describe the finish as a satin white finish. The manufacturer has sold thousands of this particular model all across Europe and has received excellent reviews. Best Wishes, RTG.<br/></div>
Thank you for your comments. We are sorry to hear that you are disappointed with your furniture. Choosing the right shade of white can be an overwhelming task as, you can find a huge variety of shades with different undertones from brilliant white to creamy whites and the manufacturer does describe the finish as a satin white finish. The manufacturer has sold thousands of this particular model all across Europe and has received excellent reviews. With regard to the assembly charge then you did have a right to cancel and return your order but unfortunately the bed was part assembled on this occasion before the decision to cancel was made. Best Wishes, RTG.
<div>Thank you for choosing your Solitaire Ultimate Study High Sleeper and for rating this so highly. It's great to read your comments and we hope to hear from you again. Best Wishes, RTG.</div>
“Very sturdy and solid bed, my 6 year old loves it. I bought the desk, which gives great additional space saving and storage. Very good customer service.”
<div>Thank you for reviewing your Solitaire Ultimate Study High Sleeper. It is super to hear that your child loves their new high sleeper and we hope to hear from you again in the future. Best Wishes, RTG.</div>
“Very sturdy and solid bed, my 6 year old loves it. I bought the desk, which gives great additional space saving and storage. Very good customer service.”
<div>Thank you for reviewing your Solitaire Ultimate Study High Sleeper. Your comments are valuable to us and we will pass on to the manufacturer. Best Wishes, RTG.</div>
Thank you for your comments. We pride ourselves on customer satisfaction and quality of service and we do respond to our customer's as soon as we possibly can, and once we have the relevant information to share. Our Terms and Conditions do state that if you would like us to collect products that are not required on your behalf we will charge a fee for doing so. I understand that you are liaising with our customer service team on this matter. Thank you, RTG
