We are very sorry that you did not have a great experience. Although we were able to arrange both deliveries on the same day, we accept it is not ideal. Nearly all internet and high street retailers use third party fulfilment partners so we are not unusual in that regard. It does mean that sometimes we are let down and on this occasion I am very sorry that you experienced this. We are working with our partners to find new ways to prevent this from happening. There have been several attempts to contact you regarding the collection and we will continue to do so, so we may issue your refund asap. Kind regards Anne
Thank you again for your feedback. We hope you love your Jubilee furniture and we will look into the instructions more. We appreciate your reviews. Best wishes Room to Grow
Thank you for leaving your wonderful 5* review. It's great to hear you are very happy with the communication and love your new Jubilee furniture. Best Wishes RTG
