We are very sorry that you did not have a great experience. Although we were able to arrange both deliveries on the same day, we accept it is not ideal. Nearly all internet and high street retailers use third party fulfilment partners so we are not unusual in that regard. It does mean that sometimes we are let down and on this occasion I am very sorry that you experienced this. We are working with our partners to find new ways to prevent this from happening. There have been several attempts to contact you regarding the collection and we will continue to do so, so we may issue your refund asap. Kind regards Anne
Thank you for your Superb review regarding the Jubilee Single Bed in Ivory White. It's great to hear that the quality is great and looks lovely in your bedroom. We really appreciate your feedback. Best Wishes RTG
Thank you for your lovely review regarding your service with us. It's great to hear you've had a brilliant experience with us from start to finish and that you love the quality of your new bed. We hope to hear from you again in the future. Best Wishes RTG
Thank you for your lovely product review on the Jubilee Single Bed in Ivory White. It's nice to hear there are no problems with the quality and we hope your child sleeps well on their new bed. Best wishes RTG
Thank you for your response. We are sorry to hear the website wasn't clear for your order. We appreciate your feedback and are always looking for ways to improve our site and ordering process. Best wishes RTG
