“Excellent quality product. You can never be sure when you order online but we are all pleased with our son midnight blue bunk bed!
Dispatched on time and great service from delivery drivers. Brilliant experience end to end, would highly recommend”
Hello Fiona,
Thank you so much for leaving us a review for the Jubilee Bunk Bed in Midnight Blue with Trundle.
We are so pleased that you are happy with it. The delivery team will be so pleased to hear your review.
Best wishes RTG
“Awful experience with room to grow, bought a midnight blue bunk bed with trundle, waited months for this to be delivered, finally delivered and what a shock! Bunk beds in awful condition, chipped, poor workmanship, glue like substance all over them, I had the bunk beds replaced, and once again awful condition and this time they forgot my trundle! Oh and this is after booking a day of work for them to not even turn up at the correct address! So a wasted day of work, total 3 days of work, trundle arrives in even worse condition! They must have no quality control before the items are shipped! £500 product that now looks like I have a second hand tatty bunk bed in my children’s room... was offered like 7% discount! Awful awful awful, customer service not to bad, but products!! Awful!!”
I am very sorry that you experienced this with your bunk bed. I can see that the customer service team have been working closely with you on getting any problems rectified as quickly as possible. We welcome all feedback, both positive and negative, so we can work with our partners to find new ways to prevent this from happening in future. Best wishes, RTG
