“Ordered early August - received confirmation of delievery but when i got home, it wasnt there. The info suggested it had been delivered some 40mins up the road to someone else?
Then i find out that it hasnt actually been dispatched as there's none in stock (wasnt informed of this when i ordered it).
Over 1 month later and i'm still waiting!
Refund requested. :-(”
“A beautiful looking timber but one or two boards broken or with large shakes in them. Fortunately I was able to utilise them where I needed to rip them down.”
“Delivery was very prompt under the lockdown that we are having. I am very pleased with the Larch Cladding and have no fears of I have to order any more in the near future. Thank you very much.”
“Wood arrived swiftly givenCovid 19 crisis. Wood has a lovely colour. However 2 of the ten pieces have significant longitudinal splits and there are numerous knots some very large certainly not like the picture on web site. Luckily I got don't need all the pieces for my job and I can cut out worst of knots and splits.”
“Hi
Timber was delivered promptly and was very well packaged
Unwrapped 9 out of 10 packs so far with only one badly spilt board. Was able to use most of it around the back
Used to clad a new summer house. Becoming quite concerned about the amount of shrinkage of the boards. Fixed tight together, now gapping by about 5mm . Plenty of fixings used so hopefully it will all stay in shape.
Thanks
Mike”
“Excellent service in these trying times
Timber well packaged but found 2 boards with splits. Within a couple of days these were replaced.
Overall very pleased with product would highly recommend.”