Hi Saalik! We're sorry to hear that you're experiencing issues with your Orbitkey Leather Key Organizer. If you've already used both washers and your keys are still moving around, there may be a few things you can try.
Firstly, check to make sure that your keys are properly inserted into the Orbitkey. Sometimes, if the keys are not inserted all the way, they can still move around even with the washers. You may need to adjust the position of the keys or tighten the screws a bit more to ensure they are secure.
Secondly, you could try adding additional washers or spacers to create a tighter fit. Orbitkey offers additional washers and spacers for purchase on their website, which may help to further secure your keys.
Lastly, if none of these solutions work, you could reach out to Orbitkey's customer service team for further assistance. They may be able to offer additional suggestions or potentially offer a replacement if there is a defect with your key organizer.
I hope that helps and that you are able to find a solution that works for you:) -John
Hi Saalik! We're sorry to hear that you're experiencing issues with your Orbitkey Leather Key Organizer. If you've already used both washers and your keys are still moving around, there may be a few things you can try.
Firstly, check to make sure that your keys are properly inserted into the Orbitkey. Sometimes, if the keys are not inserted all the way, they can still move around even with the washers. You may need to adjust the position of the keys or tighten the screws a bit more to ensure they are secure.
Secondly, you could try adding additional washers or spacers to create a tighter fit. Orbitkey offers additional washers and spacers for purchase on their website, which may help to further secure your keys.
Lastly, if none of these solutions work, you could reach out to Orbitkey's customer service team for further assistance. They may be able to offer additional suggestions or potentially offer a replacement if there is a defect with your key organizer.
I hope that helps and that you are able to find a solution that works for you:) -John
“This has been such a useful product. It holds all my keys very cleanly and has prevented any scratching of my phone from happening. I highly recommend.”
