“I ordered a black umbrella but was sent a charcoal coloured one instead. Unfortunately my daughter borrowed the umbrella still in its postage package and used it before I realised the wrong colour had been sent. The umbrella is of high quality and withstands windy conditions.”
Hi there! Thank you for taking the time to leave us a review. We are sorry to hear that you received the wrong colour umbrella. We understand that it can be frustrating when you receive a product that does not meet your expectations. However, we are glad to hear that the umbrella you received is of high quality and withstands windy conditions. If you would like to exchange the umbrella for the correct colour, please do not hesitate to contact us. We would be happy to assist you in any way we can. Thank you for choosing the Blunt Classic Umbrella, and we hope to hear from you soon. - Kez
Thanks for sharing your experience with the Blunt Classic Umbrella! While we're glad you're enjoying it so far, we understand your concern about leaving it outside. Rest assured, it's built to last in all weather conditions. However, to be safe, we recommend keeping it with you if possible. Let us know if you have any other questions or concerns. Thanks for choosing our store! - Kez
“I haven't used it, I thought I ordered the smaller portable one to replace a portable one I had previously purchased and It was too difficult to go through the return of unwanted goods that you required.”
Hello, I'm so sorry to hear that. Apologise for any inconvenience this may have caused. To request a return, you can simply fill out our returns form here: https://rushfaster.com.au/pages/returns. Kindly ensure the item is in perfect condition with the original tags attached and was purchased within 100 days. After submission, you'll receive the return instructions and paperwork within 24 to 48 hours. Please don't forget to check your inbox, as well as your spam/junk folder, for the email. Cheers! - Del
“Overall experience was good. Service was great. The product however.. I spent a lot of time looking into umbrellas. I finally decided to give Blunt a go because of all the good reviews. I ended up returning it however. My biggest issue comes down to the design - the wavey outline compromises a lot of coverage. I know it's their signature look but it's just not practical. The Classic umbrella is actually a bigger sized umbrella, but because of their weird webby design, a lot more rain makes its way in than a normal umbrella. Also the packaging was really disappointing. Damaged and very flimsy for a premium priced umbrella - hardly holding the thing in there.”
“The Blunt Classic is rugged and elegant. A great size. Mine is bright blue which makes a dull rainy day better for all. The bright colour makes it harder to accidentally forget at a restaurant or cafe. Ideal for a person under 178cin height. Taller people should order the executive.”
