Thank you for your feedback. I’m sorry to hear that the product didn’t meet your expectations in terms of thickness and color retention. We understand how disappointing that can be, especially when following the care instructions carefully.
We would like to discuss further with you. Kindly respond to the email that we sent you.
We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us.
Your feedback about ordering 5 towels and planning to purchase more for your next trip is greatly appreciated. We are delighted that Luna has met your expectations and we look forward to serving you again in the future.
Thank you once again for your support and for choosing Luna for your travel needs. We hope to see you soon!
“The towel is beautiful. I wish you'd bring back the Luna in XL. This is more of a towel size. I was looking for something to lay out on comfortably and the XL would have been perfect.”
Dear Keila, Thank you so much for your wonderful 5-star rating of Luna! We truly appreciate your support and are thrilled that you are happy with your purchase.
We also wanted to express our gratitude for being a loyal customer. Your continued trust and support mean the world to us.
Regarding your feedback about the towel size, we completely understand your preference and we thank you for bringing this to our attention. We'll make sure to pass your request for an XL size to our team for consideration. We always strive to offer a wide range of options that cater to our customers' needs.
Once again, thank you for your kind words and for being an amazing customer. We look forward to serving you again in the future!
Thank you so much, Susanne, for giving Luna a fantastic 5-star rating! We truly appreciate your kind words and are delighted to hear that you love the super nice quality and the pretty colors of Luna. We are thrilled that Luna is lightweight and dries quickly, making it perfect for all your beach adventures. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life. Have a wonderful day!
“I use the towel when I went to the pool it dried me. I hung it out on the fence and it was dry in like 20 minutes and I wrapped around me when I got out of the pool and didn’t get my feet wet in the car. it’s a great towel well, expensive, but I guess it’s worth the price.”
Dear Sherrie, Thank you so much for your outstanding 5-star rating of Luna! We truly appreciate your kind words and continued loyalty as a customer. We're thrilled to hear that Luna was able to provide you with such great convenience during your pool visit. It's wonderful to know that the towel effectively dried you off in no time, and its quick-drying feature is truly remarkable. We're also delighted that it kept you dry after getting out of the pool, making your car ride much more comfortable. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
Dear Donna, Thank you so much for giving Luna a glowing 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. We’re grateful for your support of Sand Cloud and our mission to protect our oceans and marine life.
