“They scam people by sending them incorrect items and then threatening to charge them for those items.
“ Hello Katie,
Thank you for your response!
We do require you to return the package, especially considering we've already sent the correct items. You can use any packaging to return the item. If you'd rather keep the item you received, we can send you an invoice for it, this way you can pay for it.
We look forward to hearing from you soon.
Best regards,
Mark
Sand Cloud”
”
Thank you, Katie, for taking the time to share your experience with Luna XL. We truly appreciate your feedback and apologize for any inconvenience caused. We have sent you an email to discuss on same.
Hello Marilyn! We are glad to hear that you're happy with our service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much for your 5-star rating of Luna XL! We really appreciate your review. We're so glad you enjoyed our great beach towel! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“I LOVED this beach blanket, it’s doubling as a towel and Tripoling as a light blanket for bed this summer!! It came quickly, colors are amazing, it’s soft and washes well. A bit pricey, but I’ve bought three blankets and three bags!! I’m now checking out the turtle prints!! Great job Sand Cloud!!”
Thanks so much for the amazing 5-star rating, Sherie! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you, Lisa for your glowing 5 star rating for the Luna XL! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!