Hi John,
Thank you so much for your wonderful review of the Navy Acid Wash towel! We're thrilled to hear that you find the quality and beauty of our towel to your liking.
Your satisfaction is our top priority, and we appreciate your support. If you have any further thoughts or need assistance, feel free to reach out to us anytime!
Thanks again, and happy lounging!
“The first time I received this towel, I could see that it was damaged so I didn’t even unroll it before I sent it back for a new one. By the time I got the second one, I opened it all the way up and noticed how short it was compared to my other sand cloud towel. They are both regular size towels but this style is much shorter. I don’t understand why they don’t keep their sizes standard, but this towel was intended for my very tall boyfriend who now cannot use it and I’m pretty sure I’m past the return window now due to the issue with the first towel. This has been my first experience with this company and overall not impressed especially for the price. This was the coolest looking style due to a majority of their styles being out of stock or Disney/Star Wars themed. Doesn’t live up to the hype.”
Thank you for sharing your experience, and I'm truly sorry to hear about the issues you've encountered with your towel order. It's frustrating when expectations aren't met, especially when it's something you were excited about.
I understand that the size difference is a concern, especially since it was meant for your boyfriend. We would like to discuss further with you. Kindly respond to the email that we sent you.
“I love the all the towels from Sand Cloud(10 pieces). I just wasn’t feeling the acid wash I received. I understand each piece is different, but the one I received was basically blue. There was no acid wash about it. The color wasn’t doing it for me. I opted to keep the item at 50% off because I didn’t want to deal with returning the product. BUT the quality of the product is 1000%”
Thank you for sharing your thoughts on your recent purchase. I’m thrilled to hear that you love the towels from Sand Cloud and that you’ve been satisfied with the quality of our products. However, I’m sorry to learn that the acid wash towel did not meet your expectations in terms of color. We would like to discuss further with you. Kindly respond to the email that we sent you.
“The towel itself is great and I love Sand Cloud towels. I just wish this towel was more Acid washed than what I received. The one I received was basically solid blue. You can’t even tell it’s Acid wash. Yes I know it says vary in color slightly. But this is a little more than slightly lol.”
Thank you for sharing your thoughts on your recent purchase. I’m delighted to hear that you love Sand Cloud towels. However, I’m sorry to learn that the acid wash towel did not meet your expectations in terms of the desired effect. We have already sent you an email regarding this. Kindly respond to the email.
We sincerely appreciate your support and feedback.
Your continued support means the world to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help.
Thank you once again, Cheryl!
Dear Dawn, Thank you so much for your fantastic 5-star rating of our Navy Acid Wash! We sincerely appreciate your support and loyalty as our customers. It's great to know that you loved the tie-dye pattern and found the material to be of high quality. Your kind words mean a lot to us, and we're grateful for your continued trust in our brand.
“The color is just dark blue and not quite as dark blue. There is no acid wash appearance at all. Material is very rough to the touch. Super disappointed.”
Hello! Thank you so much for taking the time to share your feedback on our Navy Acid Wash product. We genuinely appreciate your input and are grateful for the opportunity to improve.
We would like to discuss further with you. Kindly respond to the email that we sent you.
Dear Vicki,Thank you so much for your glowing 5-star review of our Navy Acid Wash! We greatly appreciate your positive feedback and are thrilled to hear that you loved it. Your support as a loyal customer means the world to us.
Once again, thank you for choosing our product and for being such a valued customer. We truly appreciate your loyalty. If there is anything else we can assist you with, please don't hesitate to reach out.
