Are you satisfied with how lightweight and compact the product is?
No
Yes
“I enjoy ordering the mystery towels and having a surprise when I open the package. This time I received a tie die towel Wanderlust towel and I love it!”
Thanks so much, Stephanie, for the 5-star rating of Mystery Towel XL Size! We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
Thank you so much, Alison, for your five star rating of our Mystery Towel XL Size! We are excited to hear that you are happy with your purchase:) We highly appreciate the support you offer for our mission of marine conservation!
Thank you so much for giving Mystery Towel XL Size a 5-star rating, Lynn! It's so gratifying to hear that you love the towel! We're thrilled you think the huge mystery towel is lovely and that it's big enough to dry everyone off at the end of a beach day. We genuinely appreciate your feedback. Thank you!
Are you satisfied with how lightweight and compact the product is?
No
Yes
“Love the towel that was sent. Now, I have to decide if I will keep it or use it as a Christmas gift for one of our children. I'd definitely order a mystery towel again”
Thank you so much for your amazing five star rating of Mystery Towel XL Size. We are glad to hear that you're happy with our products and service. We highly appreciate your support for our mission of Marine Conservation:) Thank you for choosing to shop with us!
“I have now had two damaged towels and one order that did not show up. Customer service does not provide timely responses. The issue with one damaged towel and the non received order was eventually taken care of over a month or so of time. I am still waiting almost 2 weeks now for a response on the second damaged towel. I was also asked to adjust my review because some of the issues had been taken care of. However it was not timely at all.”
Hello Julie! We are sorry to hear about the issue with your towel and disappointment due to lack of response. Your comments have been forwarded to the relevant team. We have sent you an email to fix this issue.
Are you satisfied with how lightweight and compact the product is?
No
Yes
“I don’t like ordering mystery things usually, but this was a good deal to add on to my order so I jumped - got a cute boho blue towel! Glad I went for it”
