“I would have preferred something more colorful, like the pictures. But I got gray and white. And it's a little smaller than I thought it would be. But I'll find a use for it. I love Sand Cloud products so much, I'm happy to have whatever they're churning out.”
Hi Barbara,
Thank you for your feedback on the Mystery Pouch Regular. We understand how important it is to receive something that meets your expectations in terms of color and size. We’re glad to hear that you love Sand Cloud products and we’re confident you'll find a great use for your pouch.
Your insights are invaluable to us, and we appreciate your support. If you have any further thoughts or questions, please don’t hesitate to reach out. Thank you!
“Was totally surprised and it will definitely come in handy don’t know if this was a product of left over towel like you said because the material wasn’t towel material but it was Awesome nonetheless. Thank You.”
Hi Patricia,
Thank you for sharing your thoughts on the Mystery Pouch Regular. We're sorry to hear that it didn't meet your expectations and that you found it plain. We value your feedback as it helps us improve our offerings to better serve our customers.
We would like to discuss further with you. Kindly respond to the email that we sent you.
“My bad if I missed the size, but what's the value of a pouch offer if it doesn't match the item I purchased? None, absolutely none. This will go in the good will bag as it's not worth returning. Don't fall for it. I thought I'd checked to see that the size matched.”
Hi,
Thank you for sharing your thoughts about the Mystery Pouch Regular. We're sorry to hear that the item you received didn't meet your expectations. It's important to us that our customers feel satisfied with their purchases, and we completely understand your frustration.
We appreciate your feedback and would love the opportunity to resolve this situation. If you have any further concerns or would like assistance, please don't hesitate to reach out to us via the email we've sent. We're here to help!
Thank you for your review!
Hi,
Thank you for taking the time to share your thoughts on the Mystery Pouch Regular. We're genuinely sorry to hear that the color combination didn't meet your expectations. We strive for designs that resonate with our customers, and it's clear we missed the mark with you this time.
Your feedback is important to us, and we'd like the opportunity to make things right. Please reach out to us through the email we sent, and let us know how we can assist you further.
Thanks again for your input!
Hi Darla,
Thank you for taking the time to share your thoughts on the Mystery Pouch Regular. We appreciate your feedback! We understand that the use of a little cloth bag might not be immediately clear, and we always aim for our products to be versatile and useful.
If you have any specific ideas in mind or if there’s anything else we can assist you with, please feel free to reach out via the email we sent you.
Thanks again for your review, and we hope your future experiences with us are more satisfying!
