“Title says it all. The product came damaged, and, despite photos proving damage, I was refused a full refund. I was only refunded 50% and that was hard fought. I was also refused an undamaged replacement.”
Hi,
Thank you for your feedback on the Micro Waffle Robe - Sand. We sincerely apologize for the inconvenience you've experienced with the damaged product and the difficulties regarding your refund. It's important to us that our customers are satisfied, and we regret that this situation didn't meet your expectations.
We would appreciate the opportunity to assist you further. Please check your inbox for an email from us, and we’ll do our best to resolve this matter for you.
